Policies
Payment
Payment or a verified purchase order must be received before items ship. We offer NET 30 payment terms for approved schools.
Payments for invoices not received within 90 days may be subject to an additional collections fee.
Returns
Tech to School's devices can be returned for a full refund within 30 days of receipt with the exception of certain special order items or sourced inventory such as new Chromebooks, new PCS, cases, carts, imaging equipment and accessories.
Shipping
Tech to School offers free ground shipping on devices to the contiguous U.S. Shipping to Hawaii and Alaska is available for an additional cost. Carts and other 3rd party devices may incur additional shipping charges.
MDM / DEP
Tech to School cannot guarantee compatibility with Apple’s DEP or ASM.
Standard Warranty / Warranty+ Terms & Conditions
Accidental damage (cracked screen, liquid spill, etc.) is not covered under the standard warranty. If shipping damage is present, please contact us within 7 business days with details, photos of damage to machines/boxes and the serial number(s). We will start a claim and ship a replacement device.
Warranty+ includes standard hardware repair coverage and up to two incidents of accidental damage that affects functionality, each subject to a service fee. Normal wear and tear such as minor case scratches or dents that do not affect functionality are not covered under Warranty+.